Panel Discussion: What Soft Skills are Key for Today’s Project Managers
Overview
Globalization, artificial intelligence, trade wars, changing immigration patterns, and many other challenges are causing anxiety and uncertainty today. Wondering what soft skills are in hot demand for Canadian PMs in this rapidly-changing environment?
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Get the answers to your questions from experts representing three different stakeholder groups: corporate PMO, public sector HR, and academia. Learn what are the best soft skills to develop so that you can get (and stay) ahead of the curve and be ready to adapt to these (and future) changes.
Moderator:
Terry Kozlowski
Terry brings broad experience in a variety of client cultures where she led transformation and technology adoption projects to support the business and strategic decisions. During the decades, she has served as an Account Manager, Project Manager, Program Manager, or Organizational Change Architect in more than 30 separate initiatives.Her industry experience includes government, nonprofit and commercial settings including healthcare, financial services, information technology, food and beverage, professional services, oil and gas and manufacturing. She has made a major contribution to multiple ERP and other system implementations, strategic planning and information technology outsourcing projects.
Kathie Johnson
PMO Advisor and Program Manager
Accomplished program manager with over three decades of experience delivering complex systems across all phases of the project lifecycle. Known for achieving high-quality project outcomes on time and within budget, while fostering collaboration and integrating technical and business disciplines. Demonstrated expertise in change management, cross-functional team leadership, and training delivery. As the former project management community lead for IBM Canada, promoted best practices through mentoring, education, and advisory initiatives, advancing quality delivery standards within the organization.​​​​
Susan Hsiung
​HR Partner, City of Markham
Susan is a strategic and trusted HR partner with the ability to build relationships and foster open communication. Proven ability
to drive business results through organizational transformations, leadership development, succession planning and coaching. A reliable sounding board and advisor to executives and senior leadership teams. Collaborative People Leader who thrives in a fast paced, ever-changing and high performing environment.
Peter Northrop
Trent University (Retired)
Peter (Cert.APM, SMC) recently retired from Trent University, where he served as IT Systems Manager, Educational Computing Advisor, and Adjunct Faculty in Computer Science. He created and taught the 3rd-year "Fundamentals of Project Management" course for over a decade and more recently offered an Honours course on AI in Project Management. Peter was also Founding Registrar of CIPS Ontario, a member of the Trent University Senate, and a Director on the boards of Shad International, The Kawartha Learning Centre, and The Canadian Foundation for Professional Administration.