Keynote: The 3-Pass Process: Building Respectful Engagement

Overview

With all that is going on around us, we are all stressed in our lives. This stress comes out in a myriad of ways when we are interacting with people.  How do we stop the cycle of engagements with no progress? We have all been faced with situations where you are trying to introduce a new idea to a group of people either above you, beside you or as part of your team. Regardless of everyone’s intent, why is the situation getting out of control and causing so much stress for everyone including you.   The situation can be meetings, customer presentations, requirement gathering or just giving a status update to the stakeholders. How do you avoid the anxiety, the cross talk and noise of these moments? That is where the proven and simple three pass process comes into play.

You will learn that as humans we have a natural way of learning and processing new ideas especially in the abstract. We will break down effective communications for all your engagements in your professional and personal life. How to break them down pragmatically into why, what and how for all the people you are engaging with. How to guide people in the natural way of consuming information to get your ideas understood, reduce the stress of conflicting interests. How to leverage the time you have in engagements to learn how the three pass process will shorten your interactions times, increase the listeners retention and to have everyone in the engagement involved. If you are looking to have more effective human communications to reduce your anxiety and the anxiety of others, then you will enjoy this practical session on the three pass process.